Frequently Asked Questions (FAQs)
What are Proficiency and Progress?
Proficiency and Progress Proficiency and progress are different metrics in OLI Torus. What Progress Means Progress shows whether a student has completed the pages in the course materials. On the Learn view, students see a green checkmark for each ...
Submit a Support Ticket in Torus
If you notice a technical issue, a mistake in the course materials, or something that should be added or changed in Torus, please submit a support ticket. If you need help understanding a concept or want to know why an answer was marked wrong, ...
Check Certificate Progress and Access Your Certificate
Some courses offer certificates. If your course includes a certificate, the Home view shows a Certificate Progress section under Course Progress where you can track your progress and access your certificate after you meet the requirements. This ...
Paying for your REAL CHEM enrollment if you've opted out of your school's Inclusive Access or Equitable Access program
If you opt out of your school's program for course materials, often called an Inclusive Access or Equitable Access program (IA/EA), you will need to pay $35 to buy an OLI payment code and access your REAL CHEM materials. Your school's IA/EA program ...
Frequently Asked Questions for OLI Torus Students - Using Course Materials
How can I view the course pages? Click Learn on the left from the course landing page, then any block/image to open the page or the list of pages in a module. Click the desired page as needed. From a page, click the blue arrows at the bottom of the ...
Frequently Asked Questions for OLI Torus Students - Getting Started
What browser should I use? Chrome is recommended. How do I access my OLI Torus account? There are two ways to access an OLI Torus account. Only one of these ways will work for you course depending on how it is set up. 1. Through a link set up by your ...