Frequently Asked Questions (FAQs) for OLI Torus Instructors with Existing Course Sections
What browser should I and my students use?
Chrome is recommended.
I'm signed in to my school's system to click through to OLI Torus, but my sign-in keeps timing out. What can I do?
Chrome is recommended. There are known issues with other browsers such as Edge. Please report this behavior to oli-help@cmu.edu. Your sign-in should persist while you work.
How do I add additional instructors to a course section?
Additional instructors must enroll themselves in the course section before the instructor can elevate their role from student to instructor.
From the Manage Section landing page, go to Invite Students, then either create and copy an invitation link or copy an existing invitation link Send the invite link to your instructors along with these instructions:
Follow the invitation link and then follow the steps to create an account or sign in with an existing account. Confirm your email as prompted. When you sign in, the course should be listed on your student workspace. If not, follow the invitation link again. Do not pay if prompted.
Let your course instructor know you enrolled.
Once your instructors are enrolled as students, go to Overview (in the top banner) then Students, click each name, go to Actions, select Instructor from the Student / Instructor drop-down and click OK to confirm
Verify on the manage course page that the new instructors are added.
How do I view and manage student enrollments?
Go to Overview (in the top banner) and then Students to see a list of students on the roster. If your course is linked to your LMS, students will not appear until they access the course. Click a student name to access their progress and scores and proficiency and any available actions.
Instructors can bookmark or save this link for frequent reference. If your section is linked to your LMS, you must be signed in to your school's system before accessing any links to the section.
How do I override a quiz score?
How is the progress percent calculated?
- For practice pages: Progress is calculated based on the percentage of the activities that the student attempts on the page. A page with 10 activities, where the student has attempted 3 of them would be 3/10 or 30% progress. For practice pages that contain 0 activities the act of visiting the page set that page progress to 100%.
- For graded pages: When a graded page is submitted, the graded page is considered complete at 100% for the progress calculation.
- For survey activities (within survey blocks): Activities within survey blocks do not count towards progress.
How can I get help with technical questions?
Email oli-help@cmu.edu.
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